That is possible by using iMessage App Framework that was released last year in iOS 10 and it makes Business Chat more versatile than most of it competitors.Īnother handy feature is called Apple Pay.
Let’s say the user is booking a plane ticket - you can also offer him to select his seat without leaving the chat box. The next feature that stands out is the possibility to implement parts of your own app and customize Business Chat for your purposes. Business Chat makes that easier than ever. The closest thing is the call button when you’re using Google, but research has shown that millennials would rather text a business than call them. No one other chat app features such a shortcut. It enables users to search for a particular business via Safari, Search, Siri or Maps and then start a conversation with a click on the chat button that appears next to the search result. The most convenient one must be Business Chat Discovery. We already mentioned some in our previous article, but today we’re going to take a closer look. Of course, we can’t do it without including Facebook Messenger, the most popular chat app amongst businesses at the moment.īusiness Chat comes with a number of neat features. WhatsApp just launched WhatsApp Business, Apple is rolling out Business Chat and it's about time we take a closer look at their strengths and weaknesses.
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